After having worked for a couple of years, I realized my strength is accomplishing a large amount of work within a short period of time. I get things done on time and my manager always appreciated it.
Experience
Administrative Assistant
Handle the official dispatches sent from the provincial bank and deploy notices to the departments.
Schedule work and meeting schedules
Ensure good facilities and purchase stationery equipment for staff
Organize periodical health checks for staff
Timekeeping and updating daily activities.
Other duties as assigned by HRM and Director.
Teller
Perform professional operations: Receipt and expenditure, international payment, salary payment,..
Cross-selling products: Debit and Credit cards, Digital accounts, Bond, Insurance, Fund certificates, Ebanking services,...
Take care of customers before and after using services.
Business Sales Specialist
In charge of procedures related to orders, contracts and tracking until the order is delivered, promptly notify customers if any problems occur unexpectedly
Track import, export, inventories, analyze, evaluate and control the amount of inventory and goods imported by week and month
Coordinating marketing campaigns with sales activities.
Handling feedback from customers and markets
Negotiate, propose promotions
Customer Service Executive
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfilment.
To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met
To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
To assist and back up other team members and provide supports and report to Manager
